Lori Danelle's profile page from the Uncommon Good's Catalog

Who are the people that power your brand?

How can you introduce your audience to the people that make your products possible? How can you create a personal relationship between your brand, your employees and the customers you serve? You need to ask yourself if there’s a disconnect between what you say you do and what you ACTUALLY do. You need to introduce your audience to the people that power your brand.

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The poster from Drew's Speaking Engagement in Nashville

How to determine if you should buy ads or create content

Publishers constantly ask me how they can convince a traditional advertiser to underwrite the generation of high-quality, relevant, frequently delivered content. It was no different this week at the Niche Magazine Conference in Nashville, Tennessee. In a digital world where focusing … Continued

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Sonar.me

Location-Based Introductions: Meeting your Connections’ Connections

There’s lot’s of talk about how brands can interact with their potential customers using Location-Based Services (LBS), but very little discussion about how individuals, especially in the B2B space can leverage LBS for interpersonal interaction that can lead to powerful introductions (especially at an industry event.) One service, Sonar.me (http://www.sonar.me), has helped me bridge that gap.

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Tito's Vodka Ad with QR Codes

Setting QR Code Expectations: 4 Lessons from Tito’s Vodka

One of the biggest problems I see when scanning QRCodes is that the content on the other side of the QRCode sucks more than 90% of the time. The fact is, marketers are ruining the value of QRCodes when they simply send me to the brand’s homepage (especially when it’s not even formatted for mobile.) I opened the New York Times Magazine today to find a great example of setting and managing expectations for the value of a QRCode in an advertisement for Tito’s Vodka.

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1WineDude.com and his 140 Reviews

140 Reviews: Catching the consumer at the moment of consumption

We all want our customers and clients reviewing our products (or services) when they’re most engaged and (hopefully) enthused about them, that means, we need the barrier to entry for a product review to be as low as possible. Maybe we need to think about encouraging and capturing real time reviews.

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Jay-Z at a Book signing for Decoded

Jay-Z’s Offline Campaign Leads to Online Action

The Power of Transmedia Storytelling In a highly fragmented media market, more and more brands are turning to the art of transmedia storytelling to turn online interaction into offline action. For those of you that aren’t familiar with the term, transmedia … Continued

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Humboldt County Graphical Notes

Hooked on Humboldt

Tippingpoint Labs’ Drew Davis stimulated some interesting conversations in his recent keynote at the Redwood Region Economic Summit in Humboldt County, CA.

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The Clownfish - Finding Nemo Star

Participation Creation: Finding Nemo & The Clownfish

When Disney released their feature film called Finding Nemo the environmental ramifications on the Clownfish population were stunning. How could Disney and Aquarium salesman around the world have mutually benefited from what’s referred to as the Dalmatian effect?

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Video in The Consumer Journey

Steal These Slides: Product Video & The Consumer Journey

As a Chief Marketing Officer I’m sure you’re already using video as a means to acquire, entice and convince consumers that your product is the right choice for them, but are you hitting them with the right content at the right time and in the right place?

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Breville on Williams-Sonoma.com

Steal This Slide: The Value of Product Videos

If you’re building a video strategy designed to showcase your products and/or services to prospective customers, it’s important to measure the right things. You also should set some benchmarks gleaned from others’ online experiences. This will help you determine what kind of impact the content you’re creating is having on your business.

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Live at Best Buy Homepage

LIVE Streaming Video: Should You or Shouldn’t You?

As popular as YouTube is, there’s a new undercurrent of surprisingly stable video channels that focus on streaming LIVE video. Ever imagined launching your very own 24-hour television network? Well, you can. Although, maybe you shouldn’t – yet.

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American Time Use Survey Results

Reach Moms During Their Rush Hour

Using real data to help understand your consumer’s daily activities can empower your brand. This week we’re looking into our ability to reach mom’s during their dinner prep time.

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Julie & Julia

What is your Blog building towards? A Blook?

I’m sure that this morning, what you really wanted was another web 2.0 term to add to your lexicon. Well, here you go: blook. A blook is a “printed book that contains or is based on content from a blog.” There are lots of recent examples of blogs that have become books. Maybe the one we’re all most familiar with is the book that resulted in the film Julie & Julia.

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Dlvr.it Homepage

Dlvr.it Saves Time and Builds Channel Cohesion

When it comes to content generation or social media in general, one of the most common concerns or fears I hear is, “Where am I going to find the time to do all of this? Seriously!” It’s true, creating content and interacting on multiple channels can be very time consuming. On the flip-side …

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Farmville - Social Gaming Rewards Effort

7 Ways Social Media Rewards The Brain

Tom Chatfield spoke last July at Ted about “7 Ways Games Reward the Brain.” While I watched Tom’s speech, I realized that Social Media has more in common with game theory than with content marketing. Here’s my take on his 7 rewarding concepts as applied to Social Media marketing.

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Gist.com Dashboard

Gist as a CRM? It’s so close!

I’ve been on the hunt for a CRM (Customer Relationship Management) tool that works for my business for more than eight years. I’m not exaggerating. I need something simple. I need to track communications with my contacts, stay up to date on their business and most importantly, build a pipeline and a marketing plan against my leads. That’s when Sean Boice introduced me to Gist.com.

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Burt Herman CEO of Storify

Participation Creation using Storify.com

I believe in the power of participation creation: leveraging the influencers in your community as content collaborators to expand and extend your content distribution. But sometimes, gathering your social resources, links and conversations all in one place can be a … Continued

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Juxio in Edit Mode

Juxio.com: A New Way To Tell Linear Stories

The Internet is a non-linear world. Websites are designed to have multiple navigation paths with hundreds (sometimes thousands) of routes through your content. But in this inherently non-linear world, I’ve seen more and more attention being paid to tools, platforms and channels that help you tell linear stories in an organized way. Platforms like Zmags (one of our clients) or even PadPressed are designed to help you deliver a more linear storytelling experience online.

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FormuLists

Manage Twitter List Madness with FormUList

I happened on FormULists.com and I’ve been much happier ever since. Basically, FormULists allows me to log in with my Twitter account and use a series of rules to create lists of Twitter users. There is a set of predetermined list rules like ‘create a self-updating list of people who talk to the people I talk to on Twitter.’

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Prezi's Bubble Menu

10 Tips to Help Master Prezi

Last week, I spent two days teaching Prezi at the Langley Center for New Media. As the event came to a close, a few attendees asked if I could sum up more than 16 hours of teaching in a top 10 list. Well, here’s my first stab at 10 things that should help you become a better Prezi presenter and publisher.

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12Seconds.tv fails in the adoption phase

Chart of the Week: The Demise of 12Seconds.tv

For the better part of a year, Brad and I in the office have been following a video distribution and creation platform called 12Seconds.tv through its evolution. A few weeks ago, 12Seconds.tv shut down. Let’s take a look at why.

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Alternatives to the Comfort Food of Search

The way we search is changing. Whether you’ve noticed or not more and more people are using content-specifc alternatives to searching Google. Why? What does this mean to those of us trying to reach our audience? Google is the comfort … Continued

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hill-fireworks

Find the Story Not the Fireworks

Photographer and cinematographer Max Esposito knows how to tell a story.

He doesn’t need scripts to clutter what he’s trying to say. Max tells stories with emotive imagery. His videos are mini-cinematic masterpieces. Every shot (moving or not) captures a moment, a feeling, a reaction. He captures the human element.

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Finally a Brand Harnessing the Power of Location-Based Media

As most of you know, Starbucks just launched a campaign that rewards their most loyal, local customers:

Starting today, mayors of individual Starbucks stores can unlock the Mayor Offer and enjoy a money-saving perk for their frequent store checkins. One of the major opportunities in any new media channel lies in the chance to be the ‘celebrity hit’ that actually demonstrates the power of the platform to actually impact revenue or reduce costs. This moment marks the ‘Celebrity hit’ for FourSquare.

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Twitter Alone is Not a Social Media Support Channel

How do you create the right portfolio of support channels and platforms to create an transparent and honest approach to solving consumer challenges in a rapid and scalable way without ignoring social media channels? Here’s our take on delivering a content-based online support system…

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Modern Marketing in a Printers World

After speaking to a packed house at last year’s Print Buyers International conference, Andrew Davis has been invited back to speak at the 5th annual Print Buyers International annual conference (on November 3rd and 4th) about the evolution of, and … Continued

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10 Things Business Media Execs Should Do Today

Yesterday, I had the pleasure of speaking at American Business Media’s Annual Conference yesterday and during a fast-paced, hour-long luncheon session I promised to deliver ten things I would start doing today if I was an executive at a publishing company. So, as promised, here’s what I’d start doing today.

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Andrew Davis Speaking at ABM’s Annual Conference

Each year American Business Media brings together some of the most powerful b-to-b media industry leaders for their annual conference. Next week, in Charleston, South Carolina, luminaries from organizations like McGraw Hill, the U.S. House of Representatives, Omnicom and Ziff Davis (among others) will spend three days sharing, discussing and debating how business media is evolving.

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Discovering The Next Celebrity Chef at a Studio in Boston?

From her home in Cambridge, Julia Child recorded the first episode of her television show The French Chef. Julia was not the first television chef, but she’s arguably one of the most widely seen. What many don’t know is that Julia’s local roots and sustained success created a community of television production staff right here in Boston that is still thriving today.

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Why Panel Discussions Suck…

I went to SxSW this year and attended half a dozen panel discussions. I also just returned from the Custom Content Conference in Nashville, where I attended one panel. Quite frankly they all sucked. Don’t get me wrong, they all had extremely high caliber talent sitting on the stage. Every panel had huge potential for real discussion with powerful market leaders. And every panel fell short! Way short.

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Catalogs, Context and Media Modality

After speaking at the New England Mail Order Association Spring Conference and having conversations over lunch and dinner with talented marketers from brands like Sony, Hyatt, Gardeners Supply, Home Shopping Network Interactive, Stony Creek and L.L. Bean, I pondered the future of the printed catalog. Print catalogs will not die, but they must evolve.

Media Modality

We’ve been working on a concept called ‘media modality.’ Our hypothesis is basically this: people consume content in a variety of modes often defined by the medium used to deliver the media. So, if you use the right medium with the right kind of content you’ll capture the consumer (audience.)

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The Pitfalls of Traditional Content Syndication Online

The word ‘syndication’ in the media world is a loaded term. If you’re in traditional broadcasting you understand syndication to be the licensing of programming for broadcast in your market. If you’re in the newspaper business you might refer to syndication in a similar way – as in a syndicated columnist (where the full body of content is reprinted as part of a licensing deal exclusively to newspapers around the world.)

On the web, you’ve got to embrace the fact that syndicating content (using these traditional models) isn’t a great idea. That’s why even Wikipedia distinguishes between broadcast, print and web syndication. They are entirely different.

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A Fluid 3-Punch Combination is Required for Today’s Digital Success

A more strategic approach to digital marketing is required this year – but often a firm’s ability to acknowledge this necessary change occurs only after months of failure, pain, and anguish. To the exhausted and bloodied, there is indeed a better way. And to the ones just getting into the ring, learn from those who have fought before you …

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Tumblr Surging as Content Publishers Adopt Channel

Back in March, I wrote a very provocative post about Twitter versus Tumblr. I predicted that Tumblr might very well surpass Twitter as the next big thing. Now, it hasn’t happened yet, but Tumblr is evolving nicely. We’ve seen the demographics shift from more than 40% of the audience under 24 to an even spread across the demographic spectrum.

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Google Wave Feels Like a Chat Client, But is it?

I don’t know how many people have received Google Wave invites. In September, we were told 100,000 users would be invited to participate. I opened my Gmail account last weekend to find my invitation awaiting my attention and with great excitement I clicked through to start my Google Wave experience. I am ready to change the way I communicate online. There’s only one problem: with so few early adopters invited to participate I don’t have anyone to communicate with.

That being said, I’ve had my first valuable interaction on Google Wave and feel confident in telling you what I think about my initial experience.

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Why We See More Micro-Apps Every Day

Last week, I spent some time analyzing a new channel I happened on called TheHotList.com. In my analysis, I attempted to coin a new phrase to describe the channel – micro-apps. As I’ve watched new channels emerge, even just over the course of the last week, I’ve found more and more applications that fit the definition of a micro-app so I thought it might help to better define my new term:

A micro-app is an application the sources very specific content from at least one external source and manipulates the information to display it in a new or inventive way.

Here’s a great new example of a micro-app called Social Great.

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FourSquare and My Personal What-Now Factor

I’ve been using FourSquare for months now. I can’t recall where I heard about it, but I immediately signed up and started using it on my iPhone. If I was pitching FourSquare as a television show I’d pitch it like this:

FourSquare is Facebook meets Twitter meets Google Maps meets Yelp meets the Boy Scouts.

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Paint a Better Picture by Using Offline Connotations

This morning I happened on TubeRadio.fm. To be blunt, TubeRadio is awesome! Basically,TubeRadio uses YouTube to deliver music videos in an iTunes-like interface on your web browser. TubeRadio is an evolution in the delivery of music to your desktop, built by the team at Last.fm. TubeRadio calls itself “YouTube for music.” But is it?

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Micro-Apps Emerge as Immersive, Connected Experiences

Okay, so I just made up a new term “micro-app.” That’s the only way I can describe TheHotlist.com — it’s a micro-app. Basically, TheHotlist uses Facebook Connect to deliver a rich interface for your Facebook events. The interface is intriguing, delivering you a map and a calendar and showing you who’s attending what, where. It’s interesting and it may highlight something we’re going to see more of: deeper web applications built as massive mash-ups using networks like LinkedIn or Facebook as their core.

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Under Pressure: Don’t get too caught up in your users’ feedback

As you launch your new online product or service I’m sure you’re excited to get some real-world feedback. Perhaps you’re launching a private beta, or maybe you’re going full bore and opening up the floodgates to the whole world. No matter what you do, don’t give those initial users too much credit.

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Amiando Makes Event Creation and Management Easy

Conferences, seminars, mixers, even fund-raising event management On September 10, 2009, all around the world, thousands of people gathered at restaurants and bars to support a local charity. All of these events were coordinated locally and attended internationally. Of course, … Continued

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Overexposed: Too Early, Too Far, Too Fast

I am a frequent early adopter, and any invitation like this is really intriguing. Pinyadda looks promising (take a look when you have a second), but something I noticed early in my interaction on the new platform highlights one of the major concerns I have with early-phase new media channels: the integration of features that increase reach too fast, too early.

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Yelp! Where Niche Experts Can Reign Supreme

Remember Citysearch? Well, Citysearch is dying. Four or five years ago, Citysearch was where I went when I needed to find something new to do in Boston — or in any city I was visiting, for that matter. It was a great resource. But it wasn’t consumer (or visitor) focused and it didn’t evolve fast enough.

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Measuring Your Podcast’s Success

A couple of weeks ago, Jim Cosco wrote a great post about how to make your podcast a success. We produce a podcast every week (well almost every week), and we’re really proud about the audience we’ve built. Within three months we hit the 20K downloads marker, and we’re chipping away at the next 20 thousand. But how do you know if your podcast is really successful? How do you measure its reach? What can you infer from the stats you’re collecting?

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Reading the Market: Position Your Startup for Success

I’m sure whatever you’re bringing to market is awesome. I’m sure it’s different. I’m sure it’s nothing like anything else on the market. The problem is that it’s hard to describe whatever you’re selling to the rest of the world.

At this point, you’ve probably explained what you do and how you do it a million times and you’re confident that you understand the right vernacular and verbiage that leads to immediate comprehension and interest.

However, I suggest you take some time to use a valuable online tool to help you take advantage of big market opportunities by changing the way you talk about your products or services online.

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Aggregated Stats Are Key to Social Media ROI

Let’s get something out of the way right now: I’m not talking about Social Media “listening” or “sentiment monitoring.” That stuff is in its infancy. I’m talking about the real, hard stats already collected on almost any platform; and I’m talking about bringing them together in a way that allows a human (or eventually the machine) to draw correlations between channel activity and something like e-commerce sales.

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Does Your Content Suck or Your Audience Suck?

Quality traffic, not traffic volume will determine your long term success on the web. One more time: Quality over Quantity.
With that in mind, it’s worth taking a minute to see whether your content sucks or your audience sucks. Here’s how you can determine if your content is being viewed by the right audience and whether they’re actually consuming your content.

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Get Satisfaction: Are You Ready for Customer-Centric Customer Service?

Our latest New Media Life Cycle Analysis takes a look at Get Satisfaction’s evolution. If you’re a marketer, venture capitalist or a content creator of any sort working on, with or for a brand you must get familiar with this new support paradigm. This New Media Life Cycle analysis will help prepare you or your client for what’s to come in the online support community.

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Project Management, Old Ads, and Stories in the Sand

We had a great week of content that generated some wonderful discussions. Here are a couple of the most insightful comments from last week. We appreciate all those who participate on our content marketing posts and hope you’ll continue the dialogue.

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What’s on our mind? Jowlers, 12seconds Founder and Gary Busey

As you know, our goal here at Tippingpoint Labs is to create valuable content that builds relationships with you, our reader. Some of our posts generate great content in the form of comments from you, and each week we want to call out some of the best, most insightful, angry, humorous or smart comments. We know that great comments = great content.

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Most Widely Ignored Monetization Concept: Access to Analytics

As a content creator, a marketer, a strategist, a business man and a realist I know that measuring the impact of my marketing efforts, my content creation strategy and its reach is central to my success. That means that one of the most important assets in my marketing arsenal is the data (or the access to data) for any channel I (or my team) participates on.

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Don’t Let This Odyssey Pass You By

The online discussion space is a consumer’s paradise and favors their influence over the producer’s. The only way to extract value from the endless conversation that is the internet is to openly and honestly interact with it.

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Online Marketing Is for Everybody!

Budget Strategy and ROI (Part 5 of 6) This series asks the tough questions about evolving marketing strategies and the benefits and returns you should expect and plan for. Who’s in charge here? When I speak to potential clients about … Continued

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Tr.im Missed Their Biggest Opportunity to Monetize

Tr.im called it quits in the middle of the gestation phase for one single reason: failure to monetize. I would have paid $10 a month for their stats (far more valuable than Viral Heat) and they could have monetized overnight.

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Viralheat and the Search for the Holy Grail

For a comprehensive social media strategy, reporting back on the engagement can be as time consuming as creating the content. Viralheat attempts to create one interface for monitoring and quantifying your social media interactions.

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Begetting the Love Child of Social Media and Custom Publishing

Today’s social media strategies are heavy on the social and light on the media. It’s mostly about getting on a site and getting followers. Or responding to every mention of your company. It’s only a fraction of the overall picture of what social media ought to be.

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An Organic Alternative to Cropdust Marketing

Budget Strategy and ROI (Part 2 of 6) This series asks the tough questions about evolving marketing strategies and the benefits and returns you should expect and plan for. If somebody told you that you could reach nearly every potential … Continued

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GizaPage — Experiments in Organization

GizaPage is in its experimentation phase, as characterized by a small number of enthusiastic new users who frequently update content of varying levels of quality. To expand their adoption, GizaPage should promote their channel as a good tool for social media monitoring.

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FriendFeed Struggles as a Channel, Shows Promise as a Service

Content aggregation is as old as the web itself. There are a lot of conversations going on, on a lot of different channels. FriendFeed attempts to bring all that you have going on into one easy-to-follow feed. The result: a noisy mess that tends to be less than the sum of its parts.

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2010: A Marketing Budget Odyssey

Budget Strategy and ROI (Part 1 of 6) By Andrew Davis and Scott Loring This series asks the tough questions about evolving marketing strategies and the benefits and returns you should plan for and expect. Step right up and place … Continued

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Docstoc enters the Adoption Phase of its New Media Life Cycle

Professional document-sharing site Docstoc has a very robust functionality that has driven it past Experimentation and into the Adoption Phase of its New Media Life Cycle. However, ridding the channel of spam and illegal content, in addition to attracting more valuable content, will be hurdles it needs to overcome to get to Gestation and beyond.

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Podcast: The Future of Search — Search Overload

Act One: Search Overload and the user experience. The search engine wars have begun.

We explore what leading experts say about the problems with search today — including Bernie Borges, author and SEO expert, Gabriel Weinberg, founder of Duck Duck Go, and Anand Rajaramand, founder of Kosmix.

We tackle the problem of Google, frustrations that users face, and some of the new approaches making search more friendly.

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