customer outreach

There’s Hope for Hyundai Think Tank

By Josh Cole | Published November 4th, 2009

Hyundai Think Tank is a gated customer outreach community that attempts to bring customers and potential customers together and give them an opportunity to participate with the brand on a deeper level. It seems to accomplish, in theory, the goal of being more participatory as a brand. If you look at the Google trends for the automotive vertical, you can clearly see that brand interaction is a plateau. Hyundai is right to try and engage customers more deeply.