Doesn’t it feel good to live in the age of the empowered consumer? No, we can’t force our planes to take off on time. But sometimes, if you use the right channels, you can get some money taken off your ticket price to compensate for poor or incompetent service. It’s hard to imagine getting this…
Soapboxes for Everybody!
By Brad Schwarzenbach | Published October 28th, 2009
Get Satisfaction Enables Valuable, Transparent Customer Support
By Andrew Davis | Published July 10th, 2009Get Satisfaction has entered the Adoption Phase of its New Media Life Cycle and shows strong potential for growth by providing a forum for easy, transparent support communication between consumers and producers.